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  "IGMS is now BIMA BHAROSA "- An Integrated Grievance Management System to facilitate the policyholders and complainants to file their grievances with IRDAI

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Policies where the risk commencement date is on or after 1st October 2024, all the policy servicing shall be as per the IRDAI (Insurance Products) Regulations, 2024 dated 20th March 2024 and Master Circular on Health Insurance Business dated 29th May 2024

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Cashless claims

Simple ways to file Cashless Claims online

Now you can intimate your Cashless Claim online with Star Health Insurance. Whether it is a planned hospitalisation or an emergency hospitalisation, you can file a Cashless Claim at your convenience using any one of the three ways.

This user guide will help you easily apply/intimate a Cashless Claim with Star Health Insurance.

Apply for cashless claim directly on WhatsApp from your mobile.

1. Say 'Hi' on our WhatsApp Number - 95976 52225

2. Select Claims

3. Select File a Claim

4. Select Health Claim

5. Select Yes

6. Select Health

7. Select Policy Number

8. Enter the Policy Number

9. Enter the Intimator's Contact Number

10. Enter the OTP sent to your mobile number

11. Enter your Email ID

12. Enter the Attender's Mobile Number

13. Select the Insured Person Name

14. Enter the Reason for Admission

15. Enter the Hospital Admission Date

16. Select Medical Treatment (or For a Surgery)

17. Select hospital type Network

18. Enter the Pincode

19. Click Hospital List

20. Select your Hospital from the list

21. Select Confirm

22.Your Claim Intimation Number will appear now

**Note down the Claim Intimation Number for your future reference.

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