Grievance Redressal

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Star Health and Allied Insurance Co Ltd, being one of the largest standalone Health Insurance companies, takes special care in redressing the grievances of our policyholders in a more humane and professional manner. We are always at the forefront of resolving grievances promptly.

 

To ensure swift and effective resolution of your grievance, you may submit your concerns by following the grievance redressal procedures outlined below. We ensure that any representation escalated through these levels is duly acknowledged, thoroughly reviewed, and responded to within the defined timelines.

 

All grievances are recorded and assigned a unique reference number, which will be shared with you immediately upon receipt. Please use this reference number for all future communication, and correspondence related to your grievance.

Level 1

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Grievance and Contact Information

If you wish to raise a concern, click here and share your details.

You can also write to us at support@starhealth.in from your registered email ID.

Kindly include your Policy/Claim Number and a detailed description of your concern.

Alternatively, you may contact us through the following channels:

You may also visit the designated Grievance Officer at your nearest STAR Health Branch Office or Zonal Office.

Level 2

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Level 3

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Level 4

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