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 CUSTOMER SUPPORT - GRIEVANCE REDRESSAL  |
| Star Health and Allied Insurance Co. Ltd. Star Health being one of the largest Health Insurance Co., takes special care in redressing the complaints in a more humane and sophisticated manner. We are always in the forefront in resolving the complaints or grievances. For effective and speedy disposal of your complaints, you have the option of choosing any one of the following redressal procedures. We shall reply / acknowledge you within 48 hours after registration of complaint. |
| Please note down the complaint number after registering the complaint for all future communications. |
| Level I: |
| Contact our Grievance Coordinator for your Region. |
 Grievance Coordinator's contact information |
 Office Locator |
| Level 2: |
| If you are not satisfied with our Zonal Grievance Coordinator's response then Feel free to call us at our toll free number 1 800 425 2255 / 1 800 102 4477 or landline number 044-28319100 (STD or local Charges applicable) |
| OR |
| Click here to register your complaint with us. |
| Level 3: |
| Contact: |
| Mr.V.Vasudevan, Grievance Redressal Officer, Corporate Grievance Department, NO.1,New Tank Street, Valluvar Kottam High road Chennai 600034 Email:Grievances@starhealth.in |
| Level 4: |
| If all the above steps do not meet your expectations or your issue is still unresolved or you are unhappy with our decision then escalate to: |
| Insurance Regulatory Authority by registering your complaint in their website at http://www.irda.gov.in |
| OR |
| Insurance Ombudsman of your region (click here for contact list of Insurance Ombudsman) |
| List of Star Health Products. |
